Business IT Specialists
Managed IT
Infotech Management Services can function as your IT department or in conjunction with your existing IT department to provide specialist support services.
Network Monitoring
Infotech Management Systems can monitor virtually any aspect of your network infrastructure.
We perform proactive monitoring of your critical devices and provide notification alerts should there be a detected failure. We also monitor threshold alarms, ensuring that when a network/server problem exists, you are made aware of the issue for immediate correction resulting in a substantially less amount of downtime.
Some of the areas we monitor include:- Backup failures
- Security breaches
- System/Error Logs
- Hardware Reports
- Internet connectivity issues
- Antivirus/Antispam/Antimalware
- Performance
- System Reboots
- Software Inventory
- Hard Drive Storage
Support Holiday Cover
We offer you a first line of support service, leaving IT and office managers to concentrate on strategic work within their organisation.
We take care of all IT related issues and provide helpdesk services.
If you need holiday cover, our support team can provide both onsite and off-site IT support. Our team of support engineers will fit in with your schedule.
We can provide onsite, unlimited telephone and remote support should you require absence cover at short notice.
Sometimes IT Managers need assistance with projects and upgrades. We can provide IT consultation and can also undertake full scale projects on your behalf.
