Managed IT Services
Infotech can function as your IT department or in conjunction with your existing IT department to provide specialist support services. We offer service levels from “Break Fix” to full “Managed Service” options.
Infotech can monitor virtually all aspects of your network infrastructure.
We perform proactive monitoring of your critical devices and provide notification alerts should there be a detected failure. We also monitor threshold alarms, ensuring that when a network/server problem exists, you are made aware of the issue for immediate correction resulting in a substantially lower amount of downtime. Below are some areas that we monitor.
Internet Connectivity Uptime
Current Anti-Virus State
System Uptime and Performance Usage
Software Audit and Inventory
Hard Drive Health and Capacity Usage
Website Construction & Maintenance